Description:

This course on ServiceNow ITOM introduces you to the fundamentals of IT Operations Management using ServiceNow platform. You will learn key concepts, functionalities, and best practices for optimizing IT operations and delivering efficient services. The course covers topics such as discovery and event management, cloud management, orchestration, and more.

Key Highlights:

• Learn IT Operations Management with ServiceNow
• Hands-on training with real-world examples
• Expert instructors with industry experience

What you will learn:

• Understanding ITOM Fundamentals
  Gain a solid understanding of ITOM concepts and functionalities on the ServiceNow platform.
• Implementing Discovery and Event Management
  Learn to effectively use discovery and event management tools to optimize IT operations.
• Cloud Management Best Practices
  Explore best practices for cloud management and integration within the ServiceNow framework.
• Automating Workflows with Orchestration
  Discover how to automate IT workflows and streamline operations using orchestration capabilities.